Lab technician working on computer

Digital Solutions & Support

Advanced tools and technologies to help you get the support you deserve

BeckmanConnect Remote Support BeckmanConnect Diagnostic Support

We're making it easier for you to get the support you need, when and where you need it. Through a growing selection of digital tools and technologies—including remote desktop connectivity, augmented reality (AR) support and virtual reality (VR) training—we’re making sure we have the right solutions in place to help you minimize instrument downtime and optimize your lab's productivity..

BeckmanConnect Remote Support

When your instrument is linked to BeckmanConnect remote support, we can securely fix issues remotely in real-time.


BeckmanConnect Diagnostic Support

Minimize instrument downtime by enabling our service experts to remotely diagnose with better insights into your instrument's performance.



These digital solutions and support benefits are only available if your instrument is still in its standard warranty period or if you're on a service plan. Not on a service plan? Let's find the right one for you.

Choose a Service Plan